itudewaLegal Notice

Service availability and jurisdiction-restricted access

We at itudewa operate our platform only in jurisdictions where the applicable local law permits online gaming and sportsbook wagering. We do not offer our services in regions where such activities are prohibited. Our service availability changes periodically as legislation evolves, and we update our access restrictions accordingly.

Users are solely responsible for verifying that access to and use of itudewa complies with the laws of their own jurisdiction. We recommend you confirm with your local authorities before creating an account if you are uncertain about legal status. If you are in a jurisdiction where our service is not legally available, do not attempt to access itudewa.

User eligibility and account requirements

To use itudewa, you must meet the following criteria:

• You are at least 18 years old.
• You reside in a jurisdiction where our services are legally available.
• You provide accurate personal information during account registration.
• You pass our identity verification process (KYC — Know Your Customer).
• You comply with all applicable laws in your jurisdiction regarding online gaming.

We verify every account holder's identity using government-issued documentation (national ID, passport, or driver's license) plus a selfie. This protects against fraud and ensures compliance with anti-money-laundering regulations. Verification typically completes within a standard timeframe, but may take longer if documents are unclear or additional checks are needed.

If you do not meet these criteria, you are not eligible to use itudewa. We will refuse access to accounts that fail verification or that are created in restricted jurisdictions.

No claim of country-specific licensing

We at itudewa do not claim to hold gaming licenses in Indonesia or any specific country. Our itudewa platform is not licensed, regulated, or authorized by the Indonesian government or any other national gaming authority. We operate as an international platform available in supported jurisdictions only where applicable law permits.

We do not use language such as "licensed in Indonesia", "approved by Indonesian authorities", or "official gaming operator in Indonesia". Such claims would be false and misleading. Users must understand that itudewa is available in supported regions on a jurisdiction-restricted basis — not under any specific national license.

itudewa operates as an international platform. Users are responsible for confirming legal compliance in their own jurisdiction before use.

User compliance responsibility

By creating an account on itudewa, you represent and warrant that:

• You are legally allowed to access and use online gaming and sportsbook services in your jurisdiction.
• Your use of itudewa does not violate any local, state, national, or international law.
• You will not use itudewa from any jurisdiction where it is prohibited by law.
• You understand that online gaming involves financial risk and that stakes may result in loss of funds.

We cannot guarantee legality in every jurisdiction. Users from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other region must independently verify compliance before accessing itudewa. Ignorance of local law is not a defense against legal consequences you may face.

Data protection and privacy

We collect personal data (name, date of birth, national ID number, payment method information) to verify your identity and process transactions on itudewa. We store this data securely using encryption and industry-standard security practices. We do not share your personal information with third parties except where required by law (e.g., to regulatory authorities or law enforcement).

For full details on how we collect, use, and protect your data, see our privacy policyThat document explains your rights regarding your personal information, how long we retain data, and how to request access or deletion.

Payment methods and financial responsibility

We accept deposits and process withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). You are responsible for ensuring that your payment method is registered in your own name and that you own the account you use for deposits and withdrawals.

We are not responsible for payment processing delays caused by banks, payment processors, or your own payment method. During holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, payment processing may be slower due to bank closures.

Dispute resolution and legal recourse

If you have a dispute with itudewa, contact our support team via in-app chat or email. We investigate disputes fairly and aim to resolve issues within a standard timeframe. Our support team has authority to investigate game outcomes, payment issues, and account problems.

If you are not satisfied with our response, you may pursue legal action under the laws applicable in our operating jurisdiction. itudewa does not accept liability for disputes raised more than 30 days after the event.

Contact itudewa for legal inquiries

For questions about our legal status, jurisdictional compliance, data handling, or any legal matter concerning itudewa, contact our support team via in-app chat or email. We respond to legal inquiries within a standard business window and provide clear, factual answers.

Do not assume any jurisdiction is "approved" or "safe" for itudewa access unless you have verified it with us directly. Laws change, and service availability may shift. Always check current status before accessing itudewa from any region.

By using itudewa, you accept full responsibility for verifying legal compliance in your jurisdiction and for any consequences of your use. Our itudewa team operates transparently and fairly, but we cannot guarantee legal safety in every territory. If you are uncertain about legality, do not create an account.